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Title
Text copied to clipboard!Sales Support Specialist
Description
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We are looking for a Sales Support Specialist to join our dynamic sales team and help drive our business forward. This role is essential in ensuring the smooth operation of the sales process by providing administrative, logistical, and customer service support to the sales team. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
As a Sales Support Specialist, you will be responsible for managing customer accounts, processing orders, preparing sales reports, and coordinating with other departments to ensure customer satisfaction. You will also assist in the preparation of sales presentations, maintain sales documentation, and help resolve customer issues in a timely and professional manner.
This position requires excellent communication skills, both written and verbal, as you will be interacting with clients, sales representatives, and internal teams. A strong understanding of sales principles and customer service practices is essential. Familiarity with CRM software and Microsoft Office Suite is also important.
The Sales Support Specialist plays a key role in maintaining positive relationships with clients and supporting the sales team in achieving their goals. If you are proactive, customer-focused, and eager to contribute to a growing organization, we encourage you to apply.
This is a great opportunity for someone looking to build a career in sales or customer service within a supportive and collaborative environment.
Responsibilities
Text copied to clipboard!- Provide administrative support to the sales team
- Process sales orders and ensure accurate data entry
- Prepare and maintain sales reports and documentation
- Coordinate with internal departments to fulfill customer requirements
- Respond to customer inquiries and resolve issues promptly
- Assist in the preparation of sales presentations and proposals
- Maintain and update customer records in the CRM system
- Track sales performance metrics and generate reports
- Support the onboarding of new clients
- Schedule meetings and manage calendars for sales representatives
Requirements
Text copied to clipboard!- Proven experience in a sales support or administrative role
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with CRM software (e.g., Salesforce, HubSpot)
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry
- Customer-focused mindset with problem-solving abilities
- Bachelor’s degree in Business Administration or related field preferred
- Ability to handle confidential information with discretion
Potential interview questions
Text copied to clipboard!- Do you have experience working in a sales support role?
- Which CRM systems are you familiar with?
- How do you prioritize tasks when supporting multiple sales representatives?
- Can you describe a time you resolved a customer issue effectively?
- What strategies do you use to stay organized?
- Are you comfortable working in a fast-paced environment?
- How do you ensure accuracy in data entry and reporting?
- What is your experience with preparing sales presentations?
- Have you worked with cross-functional teams before?
- What motivates you to work in a sales support position?
